Refund Policy

BearsTalk LLC ("BearsTalk", "we", "us") offers a 30-day money-back guarantee on BearsTalk Premium. If you are not satisfied with your subscription, you may request a full refund within 30 days of your order date.

What This Covers

This policy covers the BearsTalk Premium annual subscription ($19.99 USD per year), which unlocks BearsTalk Analytics and any BearsTalk story designated Premium. Reading BearsTalk is free and requires no purchase.

How to Request a Refund

Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all of our orders. Paddle handles refund requests and billing support.

• Visit paddle.net and enter the email address used for your purchase to find your order and request a refund, or
• Contact us through our contact page and we will help you get it sorted.

Approved refunds are returned to the original payment method. Processing times depend on your bank or card issuer, and are typically a few business days.

Renewals and Cancellation

BearsTalk Premium renews automatically each year until you cancel. You can cancel at any time from the "Manage subscription" link on your Premium page, which opens the secure subscription portal provided by Paddle. When you cancel, your Premium access continues through the end of the period you have already paid for — you are not cut off early.

If a renewal charge was unexpected, contact us or Paddle within 30 days of that charge and we will make it right.

Free Trial

BearsTalk Premium trials do not require a credit card and do not convert into a paid subscription automatically. There is nothing to refund on a free trial.

Contact

Questions about this policy? Reach us via our contact page.